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What You Need to Know Before You Play

The legal terms on this page set out how 889zk operates, what you agree to when you open an account, and how we handle your rights as someone based in Indonesia.

Eligibility by local lawAccount terms apply on registrationDANA, OVO, GoPay wallet conditionsPolicy contact via live supportTerms updated without prior notice
889zk What You Need to Know Before You Play
ACCOUNT SECURITY

How We Protect Your Data and Account

Your personal information and wallet data are handled under a defined retention and security framework. We do not sell your data to third parties, and we limit what we store to what is operationally necessary for your account to function. Here is how we handle each area.

Data Handling

We collect only the data needed to verify your identity and process wallet transactions via DANA, OVO, or GoPay. Data is stored securely and never shared with unrelated third parties.

Cookie Policy

We use session and preference cookies to keep your account accessible across visits. You can manage cookie preferences through your browser settings at any time without affecting your account status.

Retention and Deletion

Account data is retained for as long as your account is active and for a defined period afterward as required by our operating obligations. You may request deletion of non-essential data by contacting support.

Who to Contact

For any data access, correction or deletion request, contact our support team via live chat or email with your account ID. We confirm receipt and respond within a reasonable timeframe.

LEGAL CONTACT

How to Reach Us About Policy Questions

If you have a question about our terms, need to flag a policy concern, or want to request a change to how we hold your data, our support team handles these through the channels below. Response times vary by channel, and complex policy matters may take longer than general account queries.

Live Chat Reach our support team directly through the live chat window in your account. This is the fastest route for urgent policy or account-related questions.
Email Support Send detailed legal or data-related requests by email. Include your registered account ID and the specific policy section you are asking about so we can respond accurately.
Account Help Centre Our help centre covers common legal and policy topics including wallet conditions, account holds, and data requests. Start here before contacting support directly.

Common Questions About Our Legal Terms

These are the questions we hear most often about our terms, eligibility, account policy and your rights. If your question is not here, reach out to support directly.

These terms apply to anyone who creates an account on 889zk. Access is available only where local law in Indonesia permits it; eligibility is your responsibility to confirm before registering.

Contact support immediately with your transaction reference. We investigate flagged transactions and coordinate with the relevant e-wallet provider — DANA, OVO, or GoPay — to resolve the issue.

Yes. Submit a data access request through our support team via live chat or email, including your account ID. We will confirm what data we hold and how it is used.

Reach out via live chat or email with the specific detail you need corrected. Identity-linked changes may require verification before we update your account record.

We may update our terms periodically. Continued use of your account after an update constitutes acceptance. We recommend checking this page when you log in after any period of inactivity.

When you withdraw, we verify that the DANA, OVO, or GoPay account you withdraw to matches the one used for your deposit. This is a fraud-prevention step built into our payment process.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.